What is your return and exchange policy?

We hope you love goTenna, but if not, we will happily accept exchanges or returns if postmarked within 30 days of receipt. (For returns, note that if you paid with bitcoin, we will refund the current BTC equivalent of the invoice. Please share your bitcoin wallet address when you contact us.) Contact us to learn more.

 

Please also note that we have a 1-year limited warranty, so if there's anything dysfunctional with your devices — hey, it can happen! — we’re happy to exchange your faulty goTenna for a brand-spanking-new one!

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1 Comments

  • Avatar
    Joe Henn

    Not happy at all with the product. Updates are not working on one unit and the distance is terrible. Would like to return the product

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